Contact
Tell us what the young person needs.
Referrals from placement teams, questions from commissioners, or anything else — we respond to every enquiry.
Referrals
Placement teams are welcome to call directly. Please don't send information identifying a young person by email — we will arrange a secure route once we've spoken.
Email
management@totalcareunit.com
General enquiries and referrals
Office
31 Eresby Place
London NW6 4JT, UK Please call before visiting
London NW6 4JT, UK Please call before visiting
Send a message
We reply to every enquiry
If it's a referral, a rough outline is enough to start with — age, needs, timescale and the authority you're placing from.
Safeguarding
Worried about a young person?
This page is not a route for reporting a safeguarding concern, and we cannot act on one received here.
If a child or young person is at immediate risk, call 999. Otherwise contact the children's services team at the relevant local authority, or the local authority designated officer for the area.