Total Care

Supported accommodation

A safe, homely place to live — and the support to move on from it.

Total Care provides supported living for young people across London, working alongside local authorities to help them build the skills and confidence to live independently.

Who we support

  • Young people leaving family or residential placements
  • Young people who have experienced homelessness
  • Unaccompanied young people with refugee status
  • Young people needing a step towards independence

How we work

Technology in the background, people in the front

We are a data-driven organisation. Our systems and processes are cloud-based and streamlined, which lets us respond quickly to local authorities and spend less of our time on administration.

That matters because none of it is the point. The point is that a young person has somewhere safe to live, a support worker who knows them, and a plan for what comes next. The technology exists to make that happen faster and more reliably — nothing more.

More about our approach →

Aims and objectives

Why young people are placed with us

Young people come to Total Care when it has been assessed that they need to develop independence skills and become increasingly self-reliant. The routes in vary.

  1. Family and placement breakdown — including birth and stepfamilies, foster placements and other residential placements.

  2. Young people with behavioural or emotional difficulties that make living within a family setting very difficult, or who choose not to at this time.

  3. Young people who have experienced homelessness and are deemed in need of support.

  4. Young people with refugee status who have come into the country unaccompanied and need a support system in place to become familiar with a new life in a new country.

Whatever the reason, every young person living with Total Care is unable to live full time with their family or independently. Our purpose is to provide a safe, warm, nurturing and empowering environment for them to live in — and to move on from, when they are ready.

Explore

Where to go next

About us

Who we are, how we work with local authorities, and the standards we hold ourselves to.

Read about us

Accommodations

Our properties sit in residential areas close to amenities, transport and employment opportunities.

See the properties

State of Care podcast

Conversations with practitioners across health, adult and social care about what matters in delivering it.

Listen to episodes

Partnerships

Local authorities we work with

We accept referrals from placement teams and commissioners across London and beyond.

London Borough of Barking & Dagenham London Borough of Brent Cardiff Council / Cyngor Caerdydd Ealing Council Hammersmith & Fulham Hampshire County Council Harrow Council Herefordshire Council London Borough of Hillingdon London Borough of Hounslow The Royal Borough of Kensington and Chelsea The London Borough of Merton London Borough of Richmond upon Thames Shropshire Council Surrey County Council Wandsworth Council West Berkshire Council West London Alliance City of Westminster

Have a young person to place?

Tell us what they need and we will tell you honestly whether we are the right fit.